SMS order intake for B2B wholesale distribution
Your business customers place orders by texting. No app to install, no portal login. Built for distributors and their commercial customers.
- Toll-free
- SMS infrastructure
- Catalog
- matched intake
- Direct
- to your OMS
How it works
Three steps from enrollment to order delivery.
- Step 1
Enroll customers
Authorized representatives at distributor businesses initiate enrollment through their secure web portal with consent attestation. The customer then confirms opt-in by replying YES from their own phone before any order messaging begins.
- Step 2
Customers text orders
Business customers send natural-language order requests by SMS to a dedicated toll-free number.
- Step 3
Orders flow into your system
Orders are parsed against the customer's catalog, confirmed via SMS, and submitted directly into the distributor's existing order management system.
Built for everyday wholesale distribution
Catchwerks serves wholesale distributors across these categories:
- Foodservice and food distribution
- Restaurant equipment and smallwares
- Janitorial and cleaning supplies
- Industrial supply and MRO (maintenance, repair, operations)
- Automotive parts and supplies
- Office supplies and equipment
- Packaging and disposables
- Paper and chemical distribution
Sample messages
Example exchanges between Catchwerks and a business customer.
Enrollment confirmation
From Catchwerks
Customer texts an order
From Business customer
Order confirmation request
From Catchwerks
- 10 cs Paper Plates White 9in - $24.99/cs
- 5 cs Foam Cups 16oz - $18.49/cs
Subtotal: $342.35
Reply YES to submit.
Order confirmed
From Catchwerks